Return Policy

GO PURPLE NUT CREATIONS PRIVATE LIMITED - Return Policy

Your satisfaction with our sacred products is our priority. We want every experience with our incense to enhance your spiritual journey.

Return Eligibility:

  • Items can be returned within 15 days of delivery

  • Products must be in original, unused condition with packaging intact

  • Customized or personalized incense blends cannot be returned due to hygiene reasons

Return Process:

  1. Contact our customer care team within 15 days of delivery

  2. Provide order number and reason for return

  3. Our team will guide you through the return process

  4. Package items securely using original packaging when possible

Return Shipping:

  • Return shipping costs are borne by the customer unless the product was damaged or incorrect

  • We recommend using tracked shipping services for your protection

Quality Promise: If your incense arrives damaged or doesn't meet our quality standards, we'll arrange free return pickup and full refund or replacement.